Assistant General Manager - Thurston Manor

As Assistant General Manager, you will take responsibility for the efficient day-to-day running of the park alongside the General Manager. You will deputise in their absence and work with Department Heads to ensure all areas of the business operate safely, smoothly and in line with company standards, policies and financial targets.

You will lead from the front, maintaining visibility across the park, supporting and motivating teams, resolving issues quickly, and ensuring our guests and owners receive a consistently high-quality experience.

Typical duties and responsibilities:

• • Supporting the General Manager in the safe, compliant and efficient operation of Thurston Manor
    • Deputising for the General Manager when required, taking responsibility for overall park performance
    • Working closely with Department Heads to ensure all operational areas deliver against service and financial targets
    • Leading, motivating and developing teams to maintain high standards of service, cleanliness and presentation
    • Supporting labour control, cost management and budget performance across the park
    • Ensuring compliance with health & safety, licensing, food safety, employment and data protection legislation
    • Managing guest and owner feedback, resolving issues effectively and using insight to drive improvement
    • Helping to maximise revenue while protecting margins and profitability
    • Working with central support teams including HR, Finance, Sales and Operations
    • Promoting a positive, inclusive and high-performing team culture

What We’re Looking for:

The successful candidate will have proven experience in a senior operational leadership role, ideally within hospitality, leisure, tourism or a multi-site environment, with strong people leadership The successful candidate will have previous holiday park management experience, with a proven track record of leading, inspiring and motivating teams to perform at their best. You will bring strong communication skills and a confident, professional leadership style, combined with a strong work ethic and a hands-on approach to day-to-day operations. A genuine passion for the holiday park industry and for delivering great customer experiences is essential, along with the flexibility and resilience needed to thrive in a busy, seasonal environment.

Why you'll love Team Verdant:

• Enhanced annual leave entitlement for length of service;
• Save money with our online discount platform;
• Discounts on park breaks for you, your friends and your family;
• Discounts on park facilities, including restaurant and leisure;
• An annual 'Verdant Experience' – a park break, but with no charge!;
• Access to a 24/7 confidential counselling and advice line;
• Opportunities for recognition and reward;
• Training & development opportunities

Verdant Leisure is an equal opportunities employer and a proud member of the Disability Confident scheme. Check out why our employees rate us as World Class – join us for an extraordinary adventure in 2026!